DCDS Connection September/October : Page 1
www.dcds.org S e p t e m b e r / O c tO b e r 2 0 1 2 D C D S Check Perks First! ost people associate the word “value” with more than just a good price. TDA Perks Program’s motto, “Value for your Profession,” reflects this broader view of the term. The Perks Program is as committed as ever to providing TDA members valuable discounts on quality products and services. But to get a clear perspective on the full value of the Perks program, one needs to look at the many other aspects of the Perks “value.” Volume 5, Issue 5 Official Publication of Dallas County Dental Society A tradition of integrity and care since 1908 TDA Perks Program works to provide value to you and TDA M and willingness to assist them; even members that aren’t enrolled in its program. Exceptional Customer Service Commitment to customer service is a priority for the TDA Perks Program. The Perks Program staff and partners work closely to ensure TDA members receive excellent customer service. When a member calls the Perks office with an issue, a staff member or program representative immediately responds and stays involved until the issue is resolved. Recently, a TDA member who was upset with his credit card processing company contacted the Perks office. His processing machine wouldn’t print receipts or the reports needed to reconcile daily accounts. A Perks staff member contacted Best Card—Perks’ endorsed credit card processing company— even though the member wasn’t enrolled with the company. Best Card’s Rose McKee spent more than 30 minutes troubleshooting the machine, and saved the doctor the expense of purchasing or leasing a new machine. The Perks office received several reports from TDA members of Best Card staff’s extraordinary efforts Non-Dues Income to TDA When TDA members participate in Perks programs, they help raise non-dues revenue for TDA. This income helps TDA carry out its mission: to be the “voice of dentistry.” It also helps lower membership dues. Perks saved each TDA member $118 in 2008, and is working towards increasing this number every year; yet another way Perks provides value. Pre-Screened Programs Perks vendors are reviewed by a board of ten volunteer TDA members. Assisted by a staff of three, the Board reviews the quality, dependability and pricing of potential partner programs, as well as their projected ability to produce revenue. And TDA Perks Program, as mentioned, also negotiates discounts or other special benefits on behalf of the TDA membership with its selected partners. Educational Seminars for TDA Members Perks sees value in its educational opportunities. Its partners often make excellent seminars available to TDA members. Bank of America Practice Solutions recently offered “Perks” continued on page 4 Mission Statement The voice of dentistry in the community, promoting high ethical standards and achieving excellence in advocacy, community service and education In This Issue The Write Stuff . . . . . . . . . . . . . . . . . . . 2 Mental Floss . . . . . . . . . . . . . . . . . . . . . 3 From the Hub . . . . . . . . . . . . . . . . . . . . 4 From the Foundation . . . . . . . . . . . . . . 5 On The Calendar . . . . . . . . . . . . . . . . . . 8 Members Message Board . . . . . . . . . . 9 BCD Byline . . . . . . . . . . . . . . . . . . . . . 11 Dental Missions . . . . . . . . . . . . . . . . . 13 Classified Advertising . . . . . . . . . . . . 19
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